Careers at IAS

At IAS, we are proud to foster new talent and promote career growth opportunities for our staff. Equal promotion opportunities are available across all departments, allowing employees to transition into roles such as paralegals and then, eventually, legal caseworkers. 

Training and Support

We offer comprehensive training and support for our staff with no prior experience in the immigration sector, guiding them to successfully pass exams and become proficient Caseworkers, delivering expert advice to our esteemed clients. With our help, some also proceed to attain Level 3 IAA caseworker status, with the potential for promotion to Casework Supervisors.  

Structured Mentorship Programs

Employees also benefit greatly from our structured Mentorship Programs, which are designed to support and empower new employees who may be early-career professionals from underrepresented groups. These programs harness the valuable experience of our experienced colleagues and facilitate knowledge transfer, skill development, and career guidance.  

Career Growth

Outside of our legal team, we have also launched the careers of those in our sales and marketing departments. Employees who have joined the company as graduates have, with our help, ascended to prestigious leadership and management positions in a matter of years. 

Equal promotion opportunities are available across all teams, allowing employees to begin their journey in any department and progress to roles such as paralegals, with eventual promotion to caseworkers. 

We’re immensely proud of numerous individuals, too many to name here, who began their journey in our Sales department and have since soared to great heights. They’ve excelled in their accreditation exams and swiftly transitioned from paralegals to caseworkers in less than a year. Some have even risen to the role of Team Leaders, undergoing further training to attain Level 3 IAA caseworker status, with the potential for promotion to Casework Supervisors. We hold a special admiration for our “maternity returnees” who, after years of caregiving, returned to the workforce with apprehension, only to achieve remarkable success in their careers with us, buoyed by the unwavering support of our exceptional teams.

Over the past 12 years, we’ve joyously welcomed approximately 50 babies into our IAS families. One remarkable employee, who has been with the company for the entire duration, has celebrated the arrival of three beautiful babies during this time. Whenever these little ones visit our office, they are warmly embraced by our staff, making them feel right at home.

Additionally, we maintain a structured salary system and regularly conduct benchmarking exercises to ensure our remuneration practices are competitive and equitable.

Finally, transparency and fairness are at the heart of our workplace culture. All of our promotion processes are undertaken with strict adherence to equality and inclusion, and opportunities are always available to all employees based on their own skill, performance and potential rather than factors such as gender, ethnicity or background.

IAS are proud to champion diversity and inclusion, with our employees speaking over 50 languages in total and hailing from a range of backgrounds around the world.

Our colleagues regularly engage with external communities and organisations dedicated to promoting diversity and inclusion. These encompass events, sponsorships and social initiatives aimed at supporting marginalised and underprivileged groups. Our team also undertake voluntary and pro bono work as part of their regular duties to further ensure that legal aid can remain accessible to all.

We also actively support the social and educational development of young people, such as providing mentorship, sponsoring football kits and supporting charity events organised by our employees. We also run a robust work placement scheme for students, facilitating their transition into the professional world and equipping them with valuable skills for future employment opportunities.

All of our employees benefit from flexible work arrangements from day one of their employment. Our remote work options and flexible hours can accommodate for a diverse range of needs and lifestyles, including those with caregiving responsibilities or disabilities.

Finally, we have established channels through our HR portals for employees to provide feedback on diversity and inclusion initiatives, policies, and the overall workplace culture. Actively listening to employee feedback and incorporating it into decision-making processes demonstrates our commitment to continuous improvement. 

In recruitment, we ensure that our hiring panels are diverse, comprising individuals from different backgrounds and perspectives. This helps mitigate unconscious biases in the hiring process and promotes fair evaluation of candidates based on merit.

When you apply for a role with IAS, you will typically undergo a two-stage process to assess your qualifications, skills and aptitude.

The first stage will normally be an interview with one or two senior managers, taking place either in person or remotely via Teams or Zoom. You will be asked several questions to help us determine your initial suitability for the role, including your previous experience, your motivations for applying and how well you might fit in with the company culture.

From there, you will either be called to a second-stage interview to further assess your core competencies or be given a test to complete (depending on the role and department).

Our senior managers will then carefully consider your application and liaise with other key personnel to make an informed decision about whether the role would be the best fit for your skillset and personality.