Our Values

Who We Are

The Immigration Advice Service is a dynamic immigration law firm that provides assistance to both individual and corporate clients, including businesses and charities of all sizes, entrepreneurs, overseas investors, families and students.

Many of our clients come to us through a recommendation from family, friends, colleagues or organisations that have used our services and have been highly satisfied with our assistance.

At the Immigration Advice Service, our values are what truly set us apart. Our specialist immigration lawyers and advisers have decades of experience in all areas of immigration law and are specifically selected for their commitment to immigration and asylum work. In addition to being highly experienced, dedicated and passionate, many of our staff members have been through the process of immigrating to the UK themselves, either first hand or with family members or friends. This has given them an unrivalled insight into the more personal side of the immigration process, which they are therefore able to see from both a human and a legal perspective.

This enhanced understanding of what people are going through on the personal side, including of the impact of the process on people’s daily lives, means that the customer experience our clients receive from our immigration lawyers and advisers is second to none.

The firm has grown consistently over the last few years. We are, therefore, large enough to provide a full range of immigration, asylum and citizenship services yet small enough to ensure that each client still enjoys the personal touch to our service. We conduct both private and publicly funded work and have been awarded the Specialist Quality Mark (SQM) for our Legal Aid work on immigration and asylum law cases.

We have offices throughout the UK and internationally. Our services are therefore within easy reach, no matter your location. We believe that high quality, affordable, professional immigration advice should be accessible to all, so if you are not able to make it to one of our offices, we can provide helpful advice and guidance on the phone, online or via video call appointments.

Our Mission Statement

Our aim is to be recognised as the leading provider of immigration advice and representation in the UK, committed to excellence and quality, the champion of justice and equality, exceeding our client’s expectations in all the services we provide.

Aiming to give you all the knowledge you need to proceed with your immigration situation wisely, IAS provides an industry-leading advising and compliance package.

One of our highly skilled, IAA-recognized immigration lawyers will conduct our initial Advice Session with you in person (at one of our offices across the country), over the phone, or via video call. They will listen carefully to your specific instructions regarding your immigration issue and give you thorough advise on your options and the next actions you should take.

Focusing On Clients’ Needs

We are committed to supporting our clients with tailored and practical legal advice and assistance. We deliver innovative and durable solutions to our clients’ immigration and asylum problems, working closely with our clients to fully understand their needs, anticipate issues before they arise and achieve the best outcome possible in a timely manner.

As well as being ethical, we uphold the belief that everyone should be entitled to sound, professional immigration and asylum advice. We endeavour to make sure that this is the case through a core set of principles, pro bono and charitable work.

Highly Experienced Teams

Our immigration specialists are highly experienced in a wide range of immigration, asylum and citizenship matters. Whilst each client is given a single point of contact, a collegiate working style and shared commitment to excellence mean that we very much work as one team to help achieve the client’s objectives.

Affordable and High Quality Services

We believe in affordable access to immigration advice and support for everyone. Our services are therefore designed to be highly efficient and cost effective without compromising on quality of service.

Strength Through Diversity

We are proud of the diversity of the people and cultures within our firm. Our team members are drawn from different backgrounds and speak over 30 different languages. This is an important feature of our practice and core values to connect with our clients from across the world.

First-hand Experience of Immigration

Along with our cultural diversity, we are also extremely proud of the fact that many of our staff members have first hand experience of going through the immigration process, enabling them to relate to clients, empathise with their situation and, as a result, give them more personalised service.

A Supportive Work Environment

We consider it important that everyone in the firm feels supported and enjoys their work. We value everyone’s contribution and actively encourage an attitude of co-operation, openness and team spirit.

Corporate Social Responsibility

In addition to providing a high quality legal service to our clients, we are committed to making a real difference in the world around us. Community and volunteering work are therefore a key part of our activities. We are also committed to providing a supportive work environment for our staff, creating opportunities for everyone irrespective of their gender, religious, racial or social background. We are also keen to contribute to environmental protection goals by minimising our impact on the environment.

If you would like to hear more about how the Immigration Advice Service is helping in the community or working to reduce its carbon footprint then please get in touch.