Empower yourself with the essential skills to support and advocate for vulnerable clients in our comprehensive 4 hour course on Supporting Vulnerable Clients. This course is designed to equip professionals with the knowledge and techniques needed to navigate complex situations containing , vulnerability, trauma, communication styles, and more.
Moving beyond theory, this course offers participants hands-on skills practice and immersive activities to deepen their understanding of trauma and trauma responses. Join us in this engaging virtual session to elevate your ability to make a positive impact on the lives of vulnerable clients.
Professionals learn to deliver disappointing news with sensitivity, navigating emotional responses such as anger, upset, and blame. Techniques for gracefully concluding conversations are explored, ensuring that participants leave with the skills to handle even the most challenging client interactions.
Whilst this course is designed for Immigration Advisors, Solicitors and those working with clients in a range of capacities, this is an open course to individuals with experiences in alternative fields and available to those with an interest in attending.
Course joining links, materials and instructions are sent out 24hours before the course starts.