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Corporate Social Responsibility

We are committed to making a real difference in the world around us.

Call us on 0333 305 9375 for any information you might need.

We have helped over 25,000 people get their visas approved the first time

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    In addition to providing a high quality legal service to our clients, we are committed to making a real difference in the world around us. Community and volunteering work are therefore a key part of our activities. We are also committed to providing a supportive work environment for our staff, creating opportunities for everyone irrespective of their gender, religious, racial or social background. We are also keen to contribute to environmental protection goals by minimising our impact on the environment.

    If you would like to hear more about how the Immigration Advice Service is helping in the community, or reducing its carbon footprint then please get in touch.

    We offer immigration advice sessions as face to face appointments at all of our UK offices, or via the phone.

    Frequently Asked Questions

    We believe that we have an important role to play in the communities where we live and work. We therefore make the expertise and knowledge of our team available to various local community groups, religious organisations, local citizen advice centres and student organisations. We, for example, organise talks on immigration issues for members of these groups within the community, with a view to educating them about their rights and hoping to empower them to get the justice they deserve. We also help some of these organisations train their front line staff on immigration and asylum on a pro bono basis.

    We further work with local MPs on immigration issues and we encourage our staff to get involved in their own community through volunteering work.

    These community and volunteering activities allow us to promote access to justice for and support to vulnerable groups and individuals, further strengthening our aim to be recognised as champions of justice, fairness and equality.

    We value diversity and equality in the world around us and, as such, we highly value these qualities within our own organisation. Our policy to provide equal opportunity for all, regardless of their background or circumstances, has resulted in a diverse working environment with team members from many different backgrounds, ethnically and socially, and who, between them, speak over 30 different languages.

    Our commitment to gender diversity is illustrated by the fact that the gender balance in our organisation is excellent at all levels, including the most senior and influential levels.

    We also aim to ensure that everyone in the firm feels supported and valued, and actively encourage an attitude of co-operation and openness.

    We place great importance on environmental protection and are therefore committed to limiting our impact on the environment. Measures to reduce our carbon footprint form a key part of this commitment. They include:

    – Our policy to receive instructions from clients by email, phone or over Skype rather than at a face-to-face meeting when clients are not located within easy reach of one of our offices;
    – Our strategy to encourage staff to use public transport to travel to meetings outside the office; and
    – Our working from home scheme that we have developed for our staff.

    These measures significantly reduce the transport needs of both clients and staff, respectively, and therefore contribute to the reduction of CO2 emissions.

    In addition, we are continuously looking for ways to improve the energy efficiency of our offices. We have, for example, installed energy efficient office equipment in all of our locations. We also try to use resources efficiently and effectively; for example, we hope to convert all office paper to 100% recycled paper within the next year, and encourage clients not to print out our emails and documentation unless absolutely necessary.

    What our clients are saying

    Immigration Advice Service4.7
    Based on 2013 reviews
    Xawkat Halmurat
    2 days ago
    We had an excellent experience with Laura Christian and are extremely grateful for the professional advice and guidance she provided regarding our daughter’s UK immigration matter. Laura was incredibly knowledgeable, patient, and thorough. She took the time to listen to our concerns, explain everything clearly, and provide practical, reassuring advice that made a complicated situation much easier for us to understand. We truly appreciated her professionalism, kindness, and genuine willingness to help. We would highly recommend Laura to anyone seeking expert immigration advice. Thank you again, Laura, for your outstanding support!
    breals _
    1 week ago
    Great service from IAS. We had a video call with Mark Rigby who was clear and professional. The follow up email containing everything we spoke about made it really easy to understand such a complicated subject
    Craig Nielsen
    2 weeks ago
    My immigration case worker, Ibtizam Azeez-Omotoso, was very efficient in helping me apply for citizenship. Ibtizam was extremely prompt in getting back to me on any questions. She was very professional through the whole process which made the application process go smoothly.
    My COS was revoked and my visa was due to expire. I contacted IAS, they came through for me. My Solicitor who handled my case was Marie, she was there, provided advice and walk me through. I want to say thank you to IAS, especially Marie and her team.
    Noel Furtado
    2 weeks ago
    I just received my certificate of British citizenship last week. Marie Nguekam was very helpful, supportive and knowledgeable during this process. I would recommend Marie and this office to anyone looking to file for British citizenship.
    Laura Christian was extremely helpful in letting us know our options for the immigration process. She answered all of our questions and made us feel more at ease in the immigration process then had we attempted to apply on our own
    Siddhartha Basu
    3 weeks ago
    Saima Jabeen was extremely helpful during my advice session. She gave clear guidance and followed up with a detailed advice letter. Farhine Chowdhury was assigned as my caseworker, and provided me expert support and advice throughout the process. I am pleased to have made use of IAS' services.
    Edoardo Vescovi
    3 weeks ago
    I could book a non-urgent appointment within 2 weeks. The person on the phone was very kind to go through multiple available dates with me and finalise the booking for the entire 5-10m. The person on the video-call was knowledgeable, highlighting points that I had overlooked, despite gathering and reflecting on my information for quite a while. I'm still using that advice today.
    I had a very good contact and their advice were clear.
    Chimkaha Ngubo
    4 weeks ago
    Awesome!
    I highly recommend IAS. Thanks to Anne Liu who has been utterly professional yet a wealth of expertise. Always a polite and approachable case lawyer, with remarkable both customer service and efficient assistance in the whole process for a successful visa application.
    Ridley
    4 weeks ago
    Laura Christian has been very helpful in giving me advice and the information I needed. Immigration law is very strict and confusing, but this service breaks it down in manageable chunks and hiring them makes the application process a lot smoother and without too much stress.
    Mohammed Fhaid
    4 weeks ago
    I would like to thank Mark for taking the time to review my case and provide detailed legal advice. He was professional, respectful and took the time to explain the relevant immigration options and limitations clearly. I would also like to mention that my initial contact with IAS was with Nadeen Taylor. From the beginning, I explained that my main concern was not simply obtaining a Student visa, but finding a possible lawful way to leave Gaza and continue my studies in the UK. I specifically asked whether IAS could assist with this particular aspect of my situation, and I was reassured that this could be looked into. While the advice I ultimately received clarified a number of important points, I had hoped that the specific issue of possible evacuation from Gaza, including whether there might be an exceptional or alternative legal mechanism, could be explored further. Overall, I appreciate Mark’s professionalism and the time he spent considering my circumstances. I am grateful for the assistance provided and for the clarity of the advice I received.
    peter mccann
    4 weeks ago
    Very helpful and knowledgeable
    Eddie O'Neil
    1 month ago
    Highly recommend this service. My caseworker, Charlene Phillips, was very knowledgeable, professional & was able to answer all of our questions & put our minds at ease. She helped my partner & I with the guidance we needed to make a plan which would finally see us re-locate together.
    Noah Izadpanah
    1 month ago
    I am incredibly grateful to Clare for all the support and hard work she has given me throughout my asylum case. After everything I have been through, receiving my Visa was an incredibly emotional and unforgettable moment for me. Clare was always patient, supportive and understanding, and she stood by me throughout a very difficult period of my life. I truly appreciate all the time, effort and care she put into my case. Her support meant more to me than I can put into words, and I will never forget her kindness. Thank you so much, Clare, for everything you have done for me. ❤️
    David C
    1 month ago
    Ms Saimah Razzaq assisted me in successfully obtaining my wife's settlement, having helped on her prior visas also. She has always been professional, efficient and helpful in advising exactly what documents and other information is required that she then checks prior to finally submitting the application. She will answer any questions that you you may have, and gives feedback along the way. I can highly recommend Saimah to assist you.
    David Morley
    1 month ago
    Carina gave me great advice and guidance, really easy to talk to
    King Hashim
    1 month ago
    5/5 Stars — Exellant service "I cannot thank Saima Razzaq enough for all her hard work and support throughout our ILR application process. From start to finish she was professional, patient, and kept us updated every step of the way. We faced delays and extra checks due to being self-employed, which made the process longer and more stressful than expected. Saima was there through it all — giving clear advice, helping us chase things up, and guiding us on making formal complaints and claiming a refund when the service took far longer than promised. She fought our corner properly and never gave up. My husband has now had his application approved and we are absolutely over the moon. We couldn’t have got here without Saima’s help. If you need assistance with immigration applications, Saima Razzaq is the person to go to. Thank you so much!"
    C.M. Jacob
    1 month ago
    Han Wei was an incredible source of knowledge, support and expertise for my settlement application. I could not have acheived a positive outcome without her and her team
    Robert Scheer
    1 month ago
    I would like to say thank you so much for all your help and support. I couldn't have been happier with the outcome.
    Hilary LeFur
    1 month ago
    My immigration enquiry was rather unusual and complex. I spoke to Mark Rigby an Immigration Advice Lawyer who was patient, understanding and offered clear, detailed advice. A comprehensive explanation of future procedures required and associated fees was given. This conversation was helpful and reassuring.
    Adenike
    1 month ago
    Rachel was really attentive, calm and encouraging. She took the time to listen and explain everything clearly. I definitely recommend this service; it was worth the investment.
    Vanshika Agrawal
    1 month ago
    Working with Abdul on our spouse visa extension has been an absolute pleasure. He’s been incredibly professional and meticulous with our paperwork. He helped us navigate the complex process of visa extension and moved so quickly whenever we needed extra help - even drafting custom letters to prove my right to work and rent while we wait for the decision. His warm, collaborative approach made this process incredibly easy. I can't thank him enough and highly recommend him to anyone looking for a brilliant immigration lawyer!
    Ahmed Mansoor
    1 month ago
    I did my Spouse Visa Application inside the UK with the help of IAS and my case worker was Abdul Mutee who helped me throughout the process from documentation to the application and finally after the application I got a positive response from the home office.

    We are the UK’s leading immigration specialists

    IAA Accredited UK Immigration lawyers

    We’ve had over 25,000 applications approved

    We are open Mon–Fri, 8:30am–8pm & Sat–Sun, 10am–4pm.

    How our UK Immigration Lawyers can help

    At the Immigration Advice Service our lawyers specialise in a wide range of UK visas, nationality and asylum applications and have represented clients in various successful complex and high-profile cases.

    Get in Touch

    Head Office:

    Immigration Advice Service
    Ashwood House, Ellen Street
    Oldham, OL9 6QR, United Kingdom

    Head Office Phone:

    +44 (0)333 414 9244

    We have over 12 offices across the world, find a branch near you.

    Call us now at +44 (0)333 414 9244 or request a call back using the form below.

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