EU Settlement Scheme | COVID-19 | Supporting Services

Last modified on February 14, 2024 at 4:14 pm

EU Settlement Scheme and Coronavirus: updates on supporting services

More than three million applications have been accepted under the EU Settlement Scheme, according to the latest figures.

Although there are still 15 months before the deadline of 30 June 2021 to apply for the Scheme, during this challenging time the processing time may take longer than usual. In addition, in line with the latest Public Health England advice, the Home Office has recently released a series of measures.

Settlement Resolution Centre (SRC)

The SRC is currently not answering telephone calls. It is, however, still available via email and provides a call back function when required. Emails from support organisations are being prioritised.

ID Document Scanner Locations

All ID document scanner locations are now suspended to protect their staff, following all the latest Public Health England advice.

Postal Route for Submitting Identity Evidence

The postal route for submitting identity evidence is suspended. All documents already sent to the Home Office will be returned as quickly as possible.

EU Exit ID Document Check App

The app is still available and can be used to make your application online at any time before the deadline of 30 June 2021.

Funded Voluntary and Community Sector Organisations

Some services have been suspended, but some organisations are still able to provide support in other ways, for example, via telephone and online. Further details can be found on the website of each individual organisation.

Do you need to Apply for the EU Settlement Scheme?

IAS has released a five-part guide on how to use the EU settlement app. In addition, we offer professional advice on any UK Settlement status, including applying for British Citizenship.

If you are worried about your status as an EU citizen living or working in the UK or if you want to learn more about our services, you can get in touch with our experienced team. We are located across the UK, with offices in London, Birmingham, Manchester and many other areas.

You can call us on 0333 305 9460, use the enquiry button below or our live chat. You can also sign up for our Coronavirus Webinar.

We can help you if you need advice about how Coronavirus restrictions may impact your immigration claim, application or renewal.

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Written by Immigration Advice Service

Editorial Team

This content was developed by a team of researchers, editors, and lawyers who provide valuable information to those with immigration queries.

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The information provided is for general informational purposes only and does not constitute legal advice. While we make every effort to ensure accuracy, the law may change, and the information may not reflect the most current legal developments. No warranty is given regarding the accuracy or completeness of the information, and we do not accept liability in such cases. We recommend consulting with a qualified lawyer at Immigration Advice Service before making any decisions based on the content provided.